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Can I cancel or change my dates?

You have 24 hours after paying to change your mind. If you cancel in that time, we refund the whole booking fee.

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Booking from home is a big step, so there is a safety net. After you pay the booking fee, you have 24 hours to cancel. Write to us within that time and we will refund the whole fee.

After those 24 hours the booking fee becomes non-refundable, because your driver has reserved those days for you and takes no other bookings. Until 14 days before the trip you can still move your dates, and it costs nothing.

Two weeks before the trip we write to you to confirm everything, and from that moment the booking is final. The day before the trip we confirm with the driver once more, so you know he is ready. Your hotels are a separate booking, made by you in your own name: you cancel a hotel yourself on Booking.com, under the rules of the rate you chose, and we do not hold any money for it.

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